Digitalist Service Design

13 Pins
·
10y
By
Digitalist Network
,
JoonasVillanen.Com
,
Juha Laamanen
and 2 others
the five steps to successful customer engagement infographical design, marketing and sales funnels
EXPERIENCE DESIGN PYRAMID This may seem a bit...
EXPERIENCE DESIGN PYRAMID This may seem a bit academic but for me it is pretty fundamental to remember when doing experience design. I put this checklist together to remind me why some experiences fail. Usually they are missing one or more parts of this experience design pyramid. Do all 6 and your experience is like magic!
a color wheel with the words value in all different languages and colors on each side
The User Experience Wheel
The User Experience Wheel
an info board with different types of web pages
26 Things to Note Before You Develop a Website
a diagram showing the different types of customer journey plans for an organization that has been designed to meet customers'needs
brand driven service innovation
A Service Design Model. Internal and external design research and contextual inquiry will lead to a deeply rooted shared vision, mission and behaviour, and a brand promise that will be kept. This promise will be used to build meaningful relationships throughout the entire customer journey. This in turn leads to a service blueprint providing a basis for interaction, behaviour and culture.
an info board with information about the different types of computers and their functions in it
Comment revaloriser les magasins physiques dans le monde de l’e-commerce et des réseaux sociaux ? (Infographie)
designing next generation of wireless retail places: how to bring new values to physical stores in the world of #ecommerce and social media
a colorful funnel diagram with the four levels labeled in different languages, including test and evolve
The Puzzle: Blog
Designing Service #servicedesign #digitalist
an info sheet with different types of webpages and the words website simplified
Blueprint To Success: Crafting The Ultimate Web Design Process | Martech Zone
Planning, Design and Optimizing a Website
a diagram that shows how to say something
The Importance of Knowing User Intent
Four-quadrant diagram of user needs and intents / Jordan Julien #ServiceDesign
three different shots of coffee cups with lids and straws in them, on top of a table
#ServiceDesign #Packaging
a piece of paper with the words service design is giving people what they want, the way they want it, when they need it
Service Design Is... by thinkpublic, via Flickr
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book store design
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an open cardboard box filled with baby clothes
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Wittlebee: A Monthly Style Service for babies & kids