User journey map design

Master the art of Design Thinking with a hands-on approach. Embrace empathy, collaboration, and experimentation to create practical and creative solutions.

Spotify, Columbia Road, and Hubspot all serve as very interesting customer journey map examples. We cover B2C, B2B, SaaS & ecommerce examples.

A user journey map is a visualization of a user's experience with your product and the steps required to reach a goal, used to fix pain points & improve usability

UI/UX, Figma

Eye-catching Customer Journey Map template: Understanding Customer Journey Map. Great starting point for your next campaign. Its designer-crafted, professionally designed and helps you stand out.

Customer journey map is a popular UX exercise that allows to discover a lot of insights about users. It depicts a holistic story of user's experience from initial interaction through engaging with product and becoming a loyal customer. Throughout the journey a designer can reveal more details such a

UX Design - Journey Map designed by Patchaya Proud Khomna. Connect with them on Dribbble; the global community for designers and creative professionals.

Client: WCIG Consulting partner: MGA & BlueFox Industry: Not-For-Profit, Employment Context: WCIG offers employment, disability, youth and training programs across Melbourne's West and Geelong. Crealo was engaged to help visualise WCIG's Customer Journey map. The infographic offers a simple overview of how job seekers choose to get involved with WCIG, and the stages towards them

This customer journey maptemplate is a great starting point for your next campaign

An article outlining how user flows and user journeys can benefit the product design process from complete different angles.