30 Key components to lead change.
Everything you need to know about the Internet of Things - #IoT Infographic via Forbes
What Is The Internet Of Things (IOT) And The Future of Machine To Machine - (M2M) Communications?
Top 40+ questions to ask before embarking on any change http://www.torbenrick.eu/blog/change-management/change-management-checklist/
This article will teach you two popular design workshop techniques: empathy mapping and user journey mapping.
Design Thinking: How Design Reflects on an Organization's Culture | Sana Tayeb | LinkedIn
Turn STEM to STEAM with the Design Thinking Process | The Art of Ed
I love the empathy maps. A tool I haven't used yet, but will in the future.
Interesting basic templates for service design. Kinda wish they didn't remind me of Christmas but it's always great to have open-source templates!