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Customer-Service-Infographic-Conflict-Copy_WR-revisions.png 800×3 658 pixels

Words and ideas for marketing as an entrepreneur. This customer service infographic from The Ritz-Carlton Leadership Center offers 10 word choices that will help you improve customer service skills.

7 Excel Tricks That Will Impress Your Boss

For many, Excel is the go-to program for charting graphs for labwork results or for data entry and accounting. Its formula-based auto-calculations helps us save time and in many jobs it is a requirement to know how to work Excel before you even get the jo