Explore
Design
a woman writing on a wall with words written on it and another person standing next to her
Save
medcitynews.com

What do engaged patients want to hear from care providers?

The walls outside the meeting rooms at the Cleveland Convention Center during the Cleveland Clinic’s sixth annual Patient Experience: Empathy + Innovation Summit this week are lined with chalkboards that encourage attendees to tell others what they want to hear, speak and feel when they themselves are patients, as everyone is at some point. #team genomics @deerwalkinc uknew? A very unscientific analysis of the responses after the first day reveals that patients want to be — gasp — treated…
Elina Ellus

Comments

No comments yet! Add one to start the conversation.