The Customer Journey – Why and How? Part 1 « i4Process. If you like UX, design, or design thinking, check out theuxblog.com
product design storyboard - Google Search
Storyboarding the experience: think about how you can use the character’s pose, and the space in each frame to emphasise each moment, and how your character is feeling about it. End well, ensuring your storyboard leaves no doubt of the outcome.
Example storyboard: Chelsea Hostetter, Austin Center for Design