Muita ideoita: Therese
The Dyslexic Child's Customer Journey

The Dyslexic Child's Customer Journey

Concept Mapping the Ecosystem of Homelessness via the Austin Center for Design

Concept Mapping the Ecosystem of Homelessness via the Austin Center for Design

Design Thinking. That's why design thinking is the perfect yin to critical thinking's yang. Design thinking allows a business to inject new ideas without being hogtied by "IS".

Design Thinking. That's why design thinking is the perfect yin to critical thinking's yang. Design thinking allows a business to inject new ideas without being hogtied by "IS".

Bringing Users into Your Process Through Participatory Design

Bringing Users into Your Process Through Participatory Design

stakeholder-salience map

stakeholder-salience map

Visualizing patient experience at Pok Oi Hospital

Visualizing patient experience at Pok Oi Hospital

Love this Customer Emotional Map

Love this Customer Emotional Map

Storymapping the User Experience by Donna Lichaw via slideshare

Storymapping the User Experience by Donna Lichaw via slideshare

Patient journey map for UBC nursing students, based on interviews with patients from the BC Children's Hospital

Patient journey map for UBC nursing students, based on interviews with patients from the BC Children's Hospital

Validation of Patient Journey Map via the International Forum of Visual Practitioners

Validation of Patient Journey Map via the International Forum of Visual Practitioners